Contact & privacy


 

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info@sisterdesign.co.uk

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Privacy Policy

sister respects the privacy rights of its online visitors and is committed to protecting your privacy. We are a small business and any information that you provide will be held and transmitted in a safe and confidential environment. 

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be handled. By visiting www.sisterdesign.co.uk (our site) you are accepting and consenting to the practices described in this policy.

Disclosure of information

You agree that if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our website’s terms of use, or to protect the rights, property, or safety of us, our customers, or others.

Please note that we do not share or sell your details to with third party providers.

Use of your information 

Information is only to be accessed by employees of sister and information may be used by sister for the following purposes:

To inform you about forthcoming events or sales organised by or on behalf of sister

To tell you about upcoming special offers and promotions from sister

To contact you by post, email or phone

To notify you about changes to our service

To carry out our obligations arising from any sales entered into between you and us

By registering with sister you consent to sister using your information in this way. 

Please note that the internet cannot be classified as a 100% secure medium for communication, and therefore cannot guarantee the security of information you send to us via the internet.

Your information

Our website hosting company, Shopify, will automatically collect information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.  To view Shopify’s Privacy Policy please click here.

Additionally, as you browse the site, our web hosting company collects information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. Shopify refers to this automatically-collected information as “Device Information”.

Cookies on our web site

Shopify collects Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through our web site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information”.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

- Communicate with you;

- Screen our orders for potential risk or fraud

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Changes to this policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. We reserve the right to change our privacy policy, whilst always keeping within the appropriate and relevant guidelines and legislations.  We will endeavour to keep all information on our policies as up-to-date as possible.  Please check back frequently to see any updates or changes to our privacy policy.

Contact sister for further information

If you have any questions or comments about our privacy policy, please don’t hesitate to contact us at info@sisterdesign.co.uk.

How to unsubscribe 

If you do not wish to receive any further emails from us please email us at info@sisterdesign.co.uk and we will remove you from our database immediately.